Job Description:

15.99 per hour.

The Document Specialist I assists senior Document Specialists to onboard new clients and maintain various client level documents. The position is responsible for generating, editing, and formatting content and language required for existing and new client plan documents, amendments, and Summaries of Benefits and Coverage (SBCs). Each Specialist maintains a roster of ongoing clients and provides continuous exceptional customer service to AmeriBen business units and external clients.

Key Functions

• Develop a strong understanding of, and stay up to date with, self-funded insurance industry regulations and mandates.
• Possess the ability to explain complex items clearly and accurately to internal and external stakeholders, with support, and provide both documentation and resources.
• Shadows and assists senior Document Specialists during implementation of new clients.
• Participates in the process of benefit clarifications: analyze plan design, clarify plan intentions, and communicate benefit specifics to affected departments.
• Possess a high level of research capability and excellent record keeping.
• Works with the Document Team to develop language for plan documents by coordinating researched information, input from other AmeriBen departments, client level clarifications provided through the Account & Business Development Department, government agency publications, and AmeriBen’s Legal Counsel.
• Adheres to AmeriBen culture by demonstrating Integrity, Initiative, Good Judgment, and Teamwork.
• Performs other duties as assigned to ensure individual and group goals are achieved with Accuracy, Customer Service and Timely Turnaround.

Experience and Skills:

• Intermediate proficiency with Microsoft Office products.
• Strong critical thinking capability.
• Exceptional verbal and written communication skills.
• Strong research and record keeping ability.
• Ability to understand and generate complex content.
• Positive attitude, with strong drive to help others.
• Ability to use good judgment in problem solving.
• Display above average quality service.

AmeriBen is an Equal Opportunity/Affirmative Action Employer committed to creating an environment of diversity and inclusion for equal employment and advancement opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, national origin, sex, sexual orientation, gender identity and/or expression, genetic information, disability, veteran or military status, or any other category protected by federal, state and/or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you are unable to use our online application process due to a disability, please contact the Human Resources Department at humanresources@ameriben.com .

Benefits

• This position could have flexible working hours and possibly allow work to be done remotely after the completion of the training period.