Disability Processor I

Job Description:

Ability to work from home or in office in Meridian, Idaho!

The Disability Processor I reviews and determines eligibility of disability claims under the client’s short-term disability plan. They accurately calculate benefit amounts and communicates claim status to claimant. As well, they provide superior customer service to claimants calling in.   

$13.26/hour plus an extensive benefits and compensation package!

Key Functions

• Review and determine eligibility of disability claims under client’s short-term disability plan.
• Obtain necessary supporting documentation by using telephone and written contact with claimant and authorized personnel at employment.
• Utilize appropriate applications to determine benefit eligibility, compensation rate and expected recovery period.
• Calculate benefit payments and apply applicable offsets
• Process benefits on a weekly basis and adhere to strict payroll submission deadlines
• Assists incoming callers with questions regarding short-term disability benefits, claims status, and eligibility.
• Adhere to internal guidelines on referring claim to medical review team
• Documents and communicates claim information
• Provide daily/weekly updates to client on claim status
• Adhere to industry and client specific turnaround times
• Available to work some holidays, occasional weekday, and weekend overtime
• Performs other duties as assigned to ensure individual and group goals are achieved with Accuracy, Customer Service and Timely Turnaround.

Experience and Skills:

• High school degree, or equivalent.
• Proficiency with Microsoft Office products.
• Demonstrated excellent attendance and punctuality.
• Strong verbal and written communication skills.

Preferred Qualifications

• Knowledge of HIPAA Privacy Rule
• Knowledge of medical and dental terminology.
• Experience taking continuous inbound calls.

AmeriBen is not yet hiring in the below states:

Alabama Delaware Massachusetts Mississippi Montana New Hampshire New Jersey New York North Dakota Rhode Island South Dakota Vermont

AmeriBen is an Equal Opportunity Employer committed to creating an environment of diversity and inclusion for equal employment and advancement opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, national origin, sex, sexual orientation, gender identity and/or expression, genetic information, disability, veteran or military status, or any other category protected by federal, state and/or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you are unable to use our online application process due to a disability, please contact the Human Resources Department at humanresources@ameriben.com or call 208-488-7654.