Senior Account Representative

    • Job Tracking ID: 512935-830849
    • Job Location: Remote, USA
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: September 12, 2022
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Salary Type:: Salary
    • Rate:: 74,927+DOE
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Job Description:

The Senior Account Representative manages client and consultant relationships and is responsible for retention of an assigned block of AmeriBen clients.

 Can travel up to 40% 

Key Functions

  • Develops and maintains partnerships with clients, brokers, and consultants.
  • Facilitates client meetings, reporting and analysis of client data and recommends strategies for overall Plan cost containment.
  • Manages 8-12 clients, depending on client size.
  • Prepares 10-20 renewals and new plan quotes per year.
  • Implements and partners with implementation project specialist to lead implementation teams for the onboarding of new clients.
  • Assists brokers and clients to resolve issues, improve processes, provide ad-hoc reporting, recommend plan design changes, provide ongoing information regarding industry regulations and trends.
  • Interfaces with key vendors on behalf of clients and brokers
  • Assists with quotes for new and renewing self-funded insurance groups.
  • Cross-sells other services of the IEC Group to self-funded groups
  • Provides strategic direction for AmeriBen based on client and broker needs.
  • Maintains client and consultant relationships to retain clients year over year.
  • Ensure compliance with security practices and procedures, protecting PHI and adhering to HIPAA and HITRUST standards.
  • Adheres to AmeriBen culture by demonstrating Integrity, Initiative, Good Judgment, and Teamwork.
  • Performs other duties as assigned to ensure individual and group goals are achieved with Accuracy, Customer Service and Timely Turnaround.


Experience and Skills:





Minimum Qualifications & Education

  • Bachelor’s degree or equivalent industry experience.
  • Proficiency with Microsoft Office products.
  • Demonstrated excellent customer service skills, teamwork, attendance, and punctuality.
  • Exceptional verbal and written communication skills.
  • A high degree of integrity


Preferred Qualifications

  • Experience in account management and/or client relations
  • Experience in the self-funded insurance industry
  • Life/health insurance license
  • Familiarity with various laws governing self-funded health plans: ERISA, HIPAA, ACA, etc.

AmeriBen is an Equal Opportunity Employer committed to creating an environment of diversity and inclusion for equal employment and advancement opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, national origin, sex, sexual orientation, gender identity and/or expression, genetic information, disability, veteran or military status, or any other category protected by federal, state and/or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you are unable to use our online application process due to a disability, please contact the Human Resources Department at or call 208-488-7654.