Disability Claims Assistant

    • Job Tracking ID: 512935-577775
    • Job Location: Meridian, ID
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: May 31, 2017
    • Years of Experience: Up to 2 Years
    • Starting Date: June 26, 2017
    • Salary Type:: Hourly
    • Rate:: 11.04
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Job Description:

The Disability Claims Assistant provides administrative support to the Disability Processing staff as well as professional customer service to claimants, clients and co-workers.

Key Result Areas

  • Sort and distribute all mail/faxes accurately and timely

  • Provide phone support for department; routing callers, confirming receipt of documentation, provide general information on client’s disability program

  • Run daily letter query and prepare correspondence for mailing

  • Run daily and weekly reports and submit to client

  • Assist in registering cases for medical management review

  • Prepare closed claims for inventory and storage.

  • Assist processors with registering new claims when needed

  • Maintain standard turnaround times, production standards and quality standards

  • Accuracy to detailed work result required

  • Assist Disability Supervisor and processors as needed

  • Availability to work some holidays, occasional weekends and occasional weekday overtime

  • Performs other duties as assigned or needed

Experience and Skills:

  • High school graduate or equivalent with minimum one year related work experience

  • Intermediate computer skills, comfortable working in a PC environment and MS Word, Excel and email systems

  • Knowledge of medical terminology is helpful

  • Ability to work professionally and effectively with co-workers, claimants and clients

  • Strong organizational skills with high attention to detail and accuracy

  • Complete projects and tasks in a timely and accurate manner

  • Ability to efficiently and effectively perform the Essential Key Result Areas with or without a reasonable accommodation without posing a direct safety threat to others or self

  • Ability to lift and move file boxes

  • Must be reliable, punctual and flexible with schedule

  • Protect and enhance the Core Purpose and the Core Values of the AmeriBen/IEC Group