Blue Card Specialist I

    • Job Tracking ID: 512935-579149
    • Job Location: Meridian, ID
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: June 12, 2017
    • Years of Experience: Up to 2 Years
    • Starting Date: June 26, 2017
    • Salary Type:: Hourly
    • Rate:: 11.04
Invite a friend
facebook LinkedIn Twitter Email


Job Description:

Monitor end-to-end inventory of claims to ensure our Turn Around Time (TAT) is met for Blue Card partners and clients. Assist claim processors with acquiring necessary info to successfully complete claims inventory and assist the team with other issues as needed. Communicate daily through email with AmeriBen’s Blue Card partners to resolve issues as they arise.

Key Result Areas

Essential/Daily

  • Monitor Blue Card/AmeriBen shared claim inventory

  • Monitor/Create and update excel spreadsheets daily

  • Recon files/recon exceptions

  • Failed 835 exceptions

  • Respond and resolve inquiries from Blue Card partners and internal teams

  • Ensure resolution and turnaround time for call tracking

  • Meets department and quality production standards

  • Request information necessary for completion of claims and followup if necessary

  • Learn processes of dedicated Network

  • 95% TAT Resolution

  • Complete all above tasks for Network/Clients designated for Tier I

  • Report Blue Card related issues to Lead

  • Perform other duties as assigned.

Experience and Skills:

Minimum Qualifications

  • High school graduate or equivalent

  • 10-key by touch

  • Type 45 wpm

  • Complete projects and tasks in a timely and accurate manner

  • Good organizational skills and follow up skills

  • Knowledge of department assigned

  • Accuracy with numbers

  • Ability to work efficiently, perform multi-tasking, prioritize tasks, and meet tight deadlines

  • Good verbal communication skills

  • Ability to efficiently and effectively perform the Essential Key Result Areas with or without a reasonable accommodation without posing a direct safety threat to others or self

  • Team and Goal Oriented

  • Protect and enhance the Core Purpose and the Core Values of the AmeriBen/IEC Group