Account Coordinator I - Part-Time

    • Job Tracking ID: 512935-602538
    • Job Location: Meridian, ID
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Part-Time/Regular
    • Date Updated: January 19, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: February 12, 2018
    • Salary Type:: Hourly
    • Rate:: $13.60
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Job Description:

Job Summary


Provide administrative support to the Account and Business Development Team. Provide support to external customers (clients, potential clients, business partners, etc.) and internal customers (consultants, executive staff, and co-workers). Ensure correspondence, client materials, meeting minutes, monthly/quarterly client reports and sensitive employee relations reports are prepared as requested, accurately, professionally, and timely. Assist in coordinating event planning and corporate travel, client correspondence. Keep accurate records of office and company licenses. Make sure all paperwork, and renewals for licenses are completed in a timely manner.


Key Result Areas


  • Handle client requests or problems, following through with all internal departments.

  • Maintain marketing files on products, carriers, and services.

  • Assist in completion of plan documents and booklets, including preparation of documents and booklet drafts when needed

  • Assists Account Representatives as needed

  • Provide administrative assistance to regional staff, including word processing, data entry, scheduling, emailing, copying, mailing, filing and other clerical duties.

  • Prepare written communications, including correspondence, meeting minutes, and sensitive employee relations reports, client monthly and quarterly reports, etc.

  • Keep track of employee commitments and assist in co-managing implementation and renewals.

  • Communicate with other employees and customers through written, oral, and face-to-face interactions.

  • Insure operating procedures, such as record keeping, Purchase Orders, licensing standards are followed or modified as needed.

  • Meet the AmeriBen standards of accuracy, customer service, and timely turnaround.

  • Participate in some discussion about confidential/sensitive matters.

  • Coordinate travel schedule and reservations for Region as needed.

  • Assist regional and headquarters staff when needed.

  • Performs other duties as assigned or needed.

Experience and Skills:

Minimum Qualifications


  • High School diploma or equivalent

  • One year of group insurance experience and preferably in the self-funded industry preferred

  • Required minimum of two years’ administrative experience with demonstrated customer service skills

  • Must have excellent written and verbal communication skills.

  • Must be detail oriented and have excellent organizational skills.

  • Advanced knowledge of computer programs such as Word, Excel, Outlook and Power Point. Ability to learn new programs and databases preferred

  • Ability to work efficiently, perform multi-tasking, prioritize tasks, and meet tight deadlines.

  • Ability to efficiently and effectively perform the Essential Key Result Areas with or without a reasonable accommodation without posing a direct safety threat to others or self.

  • Protect and enhance the Core Purpose and the Core Values of the AmeriBen/IEC Group.