COBRA Specialist I

    • Job Tracking ID: 512935-615924
    • Job Location: Meridian, ID
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: April 10, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: May 14, 2018
    • Salary Type:: Hourly
    • Rate:: $12.14
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Job Description:

Job Summary

Initiates, maintains, and communicates enrollment and billing of AmeriBen clients’ terminated participants.

Key Result Areas

Set up terminated participants in GBAS and coordinates enrollments within two business days

  • Handle and coordinate COBRA participant inquiries within one business day

  • Run client billings, process invoices and mail as well as process terminations to meet department deadlines

  • Post monthly COBRA participant payments to GBAS

  • Maintain accurate files on COBRA premiums, applications, lapse dates, client rates and eligibility

  • Make enrollment changes as requested by client and/or COBRA participants

  • Provide excellent customer service to client contact and participants

  • Coordinate ordering and mailing of HIPAA and COBRA packages

  • Maintain HIPAA and COBRA binders

  • Perform other related duties as assigned or needed

Experience and Skills:

Minimum Qualifications

  • High school graduate or equivalent with a minimum of two years related office or administrative experience

  • Knowledge of COBRA regulations and HIPAA preferred
  • Strong customer service skills in person and over the phone

  • Good written and analytical skills

  • Ability to type a minimum of 45 words per minute and use 10 key by touch

  • Knowledge of computer database software, MS Excel and Word

  • Ability to work efficiently, multi-task, prioritize tasks, and meet tight deadlines

  • Ability to efficiently and effectively perform the Essential Key Result Areas with or without a reasonable accommodation without posing a direct safety threat to others or self

  • Protect and enhance the Core Purpose and the Core Values of AmeriBen