Configuration Analyst I

    • Job Tracking ID: 512935-723373
    • Job Location: Meridian, ID
    • Job Level: Mid Career (2+ years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: February 18, 2020
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
    • Salary Type:: Hourly
    • Rate:: 15.99
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Job Description:

The Configuration Analyst I is an entry level position for Plan Build. A Configuration Analyst I is responsible for successfully completing the training program to configure client benefits in GBAS. He or she will be responsible for the maintenance of the Level I groups they are assigned.

Key Result Areas


  • Successfully complete Plan Build training program within 6 months
  • Maintain system benefit configuration for Level I clients
  • Understand plan documentation (Summary Plan Descriptions, change forms, emails, etc.)
  • Maintain organized information on training, assigned group’s special characteristics, etc.
  • Ability to work efficiently, multi-task, prioritize tasks, and meet tight deadlines
  • Identify and expedite issue resolution regarding plan design and interpretation of benefits to appropriate management personnel, with assistance from Configuration Analyst III, Technical Specialist or Team Lead. Respond to 1st and 2nd level-escalation claim issues within 24-48 hours.
  • Work route QUE on a daily basis, adherence to 24-48-hour turnaround.
  • Regularly update and maintain tables essential for claims adjudication i.e. PDCRM, ACNM, AAPM, AC, CFEEM, and many more.
  • Provide assistance to Configuration Analysts II and III in plan implementation with key departments such as Administration, Claims, Customer Care, and Account Management.
  • Maintain a positive and flexible attitude
  • Be a strong team player
  • Be dependable, reliable and maintain high team standards
  • Be self-motivated


  • Performs other related duties as assigned or needed.

Experience and Skills:

  • 2 years’ experience in Claims Adjudication, Claim Benefits, Provider Update, and Customer Care systems or related claims-related processes required.
  • Claims processing, coding and/or customer service experience for a minimum of one year in the TPA business
  • Knowledge of CPT, diagnosis, HCPC, and UB92 revenue coding and ability to use technical experience to make decisions regarding plan changes.
  • Ability to read and understand plan benefits
  • Knowledge of Microsoft Office and other computer programs/software
  • Requires interpersonal skills to relate to clients and other departments within the company
  • Ability to efficiently and effectively perform the Essential Key Result Areas with or without a reasonable accommodation without posing a direct safety threat to others or self
  • Protect and enhance the Core Purpose and the Core Values of the AmeriBen/IEC Group

AmeriBen is an Equal Opportunity/Affirmative Action Employer committed to creating an environment of diversity and inclusion for equal employment and advancement opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, national origin, sex, sexual orientation, gender identity and/or expression, genetic information, disability, veteran or military status, or any other category protected by federal, state and/or local law.

If you are unable to use our online application process due to a disability, please contact the Human Resources Department at